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PRIVACY
At designerbydesign.com.au we understand that you value your privacy and wish to have your personal information kept secure. Our Privacy Statement describes generally how we manage your personal information and safeguard your privacy. If you would like more information, please don't hesitate to contact us.
The National Privacy Principles
We are bound by and comply with the National Privacy Principles, as provided in the Federal Privacy Act 1988.
Privacy Statement
1. Collection
Designer by Design Pty Ltd may collect information from you to enhance your experience whilst visiting our website and to assist with the online retailing functions offered.
We collect all our information directly from you in a lawful, fair and unobtrusive manner.
The website may collect unidentifiable information about you regarding various web statistics to improve your online shopping experience and may also collect various browser capabilities to determine any technical issues.
2. Use and Disclose
Designer by Design Pty Ltd will only use the information for the reason it was collected.
Designer by Design Pty Ltd will never, sell or trade your personal information to any individual or third parties.
Only with your consent and without charge, will we use your information for direct marketing purposes (e.g. email newsletters). You are able to unsubscribe at any time from these communications.
We respect your privacy. Any personal information that we collect about you will be used so that we can provide you with the services that you have requested, or otherwise to enable us to carry out our business as suppliers of goods.
Please be assured we will not disclose information about you unless the disclosure is required or authorised by law, you have consented to our disclosing the information about you, or for another purpose (related to the primary purpose of collecting that information) that you would reasonably expect.
We do not engage in unsolicited telephone or email marketing. In particular, if you are contacted by telephone by an individual or organisation claiming to represent designerbydesign.com.au - do not purchase from the organisation as we have a strict policy against telephone marketing.
3. Data Quality
We aim to keep all the personal information collected as accurate, complete and current as possible.
4. Data Security
Your details will be held securely within our office and distribution systems.
We obtain credit card information using secure protocols (SSL - Secure Socket Layer) and digital IDs to protect the information whilst in transit between the browser and our web server.
5. Openness
On request we will do our best to educate you on what sort of personal information we hold and for what purposes, and how we have collected, held, used and disclosed (if applicable) that information.
This will only apply if there is:
No impact the privacy of other individuals;
that the request was not frivolous or vexatious;
that providing access would be unlawful; or
For any other reason listed in the ‘Privacy Act 1988’.
6. Access and Correction
Details held by Designer by Design Pty Ltd that were collected by the website can be accessed and corrected at anytime. Any details found to be not accurate, complete or up-to-date will be amended. Individuals whom wish to access their information must apply in writing to:
Designer by Design - Privacy
Suite 4, 81 Stirling Highway Nedlands
Western Australia 6009
Australia
In some cases, we may refuse to give you access to personal information we hold about you. This includes, but is not limited to, circumstances where giving you access would: be unlawful (e.g., where a record which contains personal information about you is subject to a claim for legal professional privilege by one of our clients); have an unreasonable impact on other people's privacy; prejudice an investigation of unlawful activity.
We will also refuse access where the personal information relates to existing or anticipated legal proceedings, and the information would not be accessible by the process of discovery in those proceedings. If we refuse to give you access we will provide you with reasons for our refusal.
8. Anonymity
Visitors to the website are able to browse anonymously however website visitors that wish to order from the website must identify themselves for practical reasons.
9. Transborder Data Flows
There are no data flows of your information to foreign countries.
10. Sensitive Information
We will never collect or hold sensitive information about you regarding your opinions, beliefs, status, memberships, health or ‘sensitive information’ as defined by the ‘Privacy Act 1988’ unless required to do so by law.
11. Website Operations
The website does use ‘cookies’ which are required for the shopping cart to operate. A ‘cookie’ is a small file that is stored on your computer.
If you chose to turn off cookies (via your internet browser) it is expected that the website experience will be diluted and the online shopping cart will be inoperable.
designerbydesign.com.au at times may provide links to external sites. Even though the sites have been chosen based on their appropriate content, Designer by Design Pty Ltd is not responsible in any way for the content and security of those third party sites.
12. Changes To Our Privacy Policy
From time to time it may be necessary for us to revise our privacy policy. Any changes will be in accordance with the Privacy Act 1988 and the National Privacy Principles. We may notify you about changes to this privacy policy by posting an updated version on our website www.designerbydesign.com.au
If you require any further information about the Privacy Act 1988 and the National Privacy Principles, you can visit the Federal Privacy Commissioner's website at www.privacy.gov.au
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